CANCELLATION & REFUND POLICY
The cancellation charges will be as under:
- 15 Daysbefore the time of check-in – 25 % of total booking amount will be deducted.
- Within 15 Days to 48hrs of check-in - 50 % of total booking amount will be deducted.
- No refund will be eligible in case guest does not arrive as per booking schedule.
After receiving the cancellation request, the balance amount after deducting the cancellation charges will be refunded via original method of payment within 7 to 10 working days.
SERVICE DELIVERY POLICY
After successful payment, confirmation of booking will be intimated via E-mail / SMS immediately.
- No need to call us or mail us regarding room availability as all of our rooms are available online.Our guests are advised to kindly check the availability of rooms at the “Book Now” tab of our hotel website www.hotelutopia.in and then make the payment though payment gateway. You will receive an instant mail of payment confirmation and booking successful to the provided mail. Kindly preserve the mail so that you can show that for check in into our hotel.
- Our guests are advised to go through our website properly as it is having all the basic details including fooding and preferred itinerary with their price breakup. It has all the answers to all your basic queries. In case you have any special requests then you can write to us at “email@example.com”. We will definitely reply.
- Kindly note that we used to have some network issues sometimes in Daringbadi so it is advisable not to panic if you couldn’t able to connect with us or if we were not able to attend your call in case we were busy. We will surely revert once we will be free.